Special Studies
Used Vehicle
Department Special Study
What sources
of trade-ins generate your greatest grosses?
What
are the grosses of your conquest trades?
Does age of
vehicle affect your grosses? If yes,
which years generate the best grosses?
Do you know your
return on investment based on days on the lot?
Are you
maximizing your opportunities in your Used Vehicle
Department? If not, it is time for you
find out exactly where your missed opportunities are.
The
Used Vehicle Department Special Study offers an in-depth
look at your Used Vehicle Department. This
invaluable study analyzes your department by:
- Trade
Source
- Manufacturer
- Age of Vehicle
- Days on Lot
- Retail and Wholesale
sales are analyzed separately
Within each of these categories,
you will get the average unit cost, mileage, reconditioning
cost,
gross, days
in stock, markup and return on investment.
The
Used Vehicle Survey lets you zero in on where you are
missing gross and volume opportunities. It
is time to order now and find out how you stack
up.
This study is available
for individual dealers and for Dealer Performance Groups.
Used Vehicle
Appraisal Study (only available in a Dealer Group format)
If
you are unhappy with the volume of your Used Car Department,
your problems may be in the appraisal
process. This
tool allows you to pinpoint where your appraisal
process is breaking down. If you can generate
more quality trade-ins, you will generate more
gross in your Used
Car Department. Can you answer the following
questions?
Do you know the percent
of appraisals that become trade-ins?
How many conquest
trades are you getting?
Are you getting a higher
percentage of trade-ins on appraisals for the New Vehicle
Department
or the Used
Vehicle Department?
Do you know if you are over
appraising or under appraising trade-ins?
The Used Vehicle
Appraisal Study gives you this valuable information
in an easy-to-use format. This
study analyzes the results of your trade-in process
in the
following areas:
- Vehicles that are 0 to 4
years old
- Vehicles that are over 4
years old
- By Manufacturer
- Percents
of appraisals won
- Book Value versus Actual
Cash Value
- Percent of Conquest Sales
This
product is only offered in a format for a Dealer Performance
Group.
Service
Advisor Analysis
Every dealership has
tools to measure the effectiveness of their vehicle
sales staff, but who
has a tool to measure the sales effectiveness of
their
Service
Advisors? Performance
Incorporated has exactly such a tool.
One
of the primary jobs of the Service
Advisor is to sell needed services,
specifically
maintenance. However,
very few dealers actually measure the
sales effectiveness of their Service Advisors.
This
valuable tool measures the sales effectiveness
of maintenance of your Service Advisors. It
gives you an in-depth measurement by
Service Advisor and
by total department of the following
key areas:
- Lube, Oil and Filter efficiency
- Alignment
Machine efficiency
- Transmission Technician
efficiency
- Total Repair Orders per
advisor
- Customer Pay Work Orders
per advisor
- This tool also calculates
as a percent of lube, oil and filters the following: Alignments,
Brakes, Cooling Systems,
Emission Services, Exhausts, Inspections,
Tire Rotations, Shocks/Struts,
Tires, Transmissions and Tune Ups
This is all provided
in an easy to use composite or spreadsheet format.
It is time to find out how
you measure up. After
all, the first step to improvement
is being able to measure your performance.
Pricing: $50
per Service Advisor – (subject
to change)
Performance Inc.
is committed to going the extra mile to
demonstrate the value
of these
groups.
Come and
sit in on a FREE session (no
obligation!)
and see for yourself what it’s
all about. Call us today at
800 327-4332, ext. 232.
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