RV Dealer Testimonials

"Participating in a Performance 20 Group for over 10 years was one of the greatest learning experiences I have had as an RV dealer. The time together with other quality dealers provided insight to upcoming trends while giving sound business strategies for dealing with today’s opportunities. In addition to the positive impact on my business, the friendships formed were meaningful and continue today. "

- John A. Sirpilla - Executive Vice President of Operations Freedom Roads Holding Company LLC


"20 Groups are not for everyone. If you a dealer that has “it” all figured out, then you don’t need a 20 Group. Conversely, if you are looking to improve your operation there is no better place to get ideas, techniques and feedback on your business that a 20 Group. I am fortunate to be a part of an awesome Performance 20 Group that is the best source of new ideas, techniques and procedures for McClain’s RV. Performance handles everything, all I do is show up, listen, participate, take notes and have fun. I wouldn’t trade my “spot” in our 20 Group for my Pistol Pete Bobblehead. "

- Nate McClain - President, McClain’s RV Superstores


"We feel being part of our Performance 20 Group has been the key driver in pushing us to the level of success and growth we have seen over the last several years. Performance also moderates Service and Parts Groups. We are also seeing huge benefits in this group. Performance is always pushing us to achieve the best results in our operations and helps us as dealers in leading the discussion as to what is driving the numbers, good or bad. I feel that any dealer can benefit from a relationship with a 20 Group run by Performance and are missing a great opportunity by not doing so.”

- Andy Heck - Vice President, Alpin Haus


"After almost 20 years of focus groups only Performance has had a lasting positive affect on the growth and prosperity of the Meyers RV dealerships. It has been worth every penny and every moment of time spent. "

- Mark D. Meyer – Meyer’s RV Superstores


"We enjoy the partnership that we have found in Performance. Performance produces timely accurate composites that are easy to read and meaningful. The moderators are always prepared and are very good at getting to the heart of a discussion on a particular topic and always keep the meeting flowing. We find our 20 Group Meetings extremely valuable and we believe that Performance helps us in that endeavor.”

- Curt Curtis - President, Evert’s RV Country


"Performance Groups drive all around business improvement through hard hitting and focused meetings with peer guidance. Who better to discuss dealership problems, than other dealers that have had the same problems and solved them? The discussions are direct and focus on all processes to drive improvement in our operations. Both the Performance Moderator and Peer Review hold us accountable to achieve these challenging objectives and in the end increase our bottom lines.”

- Wayde Henry - Vice President, Mid American Region FreedomRoads LLC


"We joined our first group with Performance in 1993. WOW! What an eye opener. The information shared really helped me see that everyone has the same issues. In a 20 Group you can get multiple consultants at each meeting and during the year for a fraction of the cost. These meetings are the single reason our dealership went from a $5 million dollar store to a $28 million store in just five years. We moved up to a larger volume groups as we grew, and that keeps the fire burning. Thanks Performance for making the dealership operation easier to understand and conduct.”

- Steve Plemmons - President, Bill Plemmons RV World


"I have gained more knowledge from the last few meetings (with Performance) than I had in all of the meetings prior to you taking over the group. As you know, getting out of the dealership is difficult for all of us. I can now say that the time to attend a meeting is well spent and productive. Attending a well-run meeting with a knowledgeable moderator is both enjoyable and worthwhile. My dealership has prospered from your involvement with our group. I look forward to many years together growing these businesses.”

- Greg Lala – President, Dixie RV SuperStores