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Automotive Training Curriculum

Variable Operations

• Basic Sales Management Workshop - (NC-01)
• Used Vehicle Workshop - (UC-01)
• Recruiting, Hiring and Compensating Quality Consultants - (HR-01)

Fixed Operations

• Consultant Training - Selling Service In Todays Marketplace - (SA-3)
• Customer Contact Training - (CC-1)
• Service Manager Operational Training - (SM-01)
• Service Manager Operational Training - Advanced - (SM-02)
• Marketing Skills for Service Managers - (SM-M1)
• Collision Manager Training - (CM-1)
• Collision Estimator Sales Training - (CE-S1)

Business Management
Accounting Workshops for Dealership Accounting Personnel

• Automotive Dealership Accounting - Level I - (AC-01)
• Automotive Dealership Accounting - Level II - (AC-02)
• Protecting Your Cash - Controlling Expenses - (AC-03)
• Fraud - How to Spot It...How to Stop it! - (AC-04)

Business Management Workshops for Non-Financial Department Managers

• Business Management and the New Vehicle Department - (BM-01)
• Business Management and the Used Vehicle Department - (BM-02)
• Business Management and the Service Deparment - (BM-03)
• Business Management and the Parts Department - (BM-04)